Section: Application Domains

Crisis Management

Crisis management research investigates all the dimensions regarding the management of unexpected catastrophic events like floods, earthquake or terrorist attacks. All the phases of a crisis, from preparedness to recovery require collaboration between people from many organizations. This provides opportunities to study inter-organizational collaboration at a large scale and to propose and evaluate mechanisms that ensure secure and safe collaboration. The work of Béatrice Linot provides us with a deep understanding of the factors that encourage collaboration and help to maintain trustworthy collaboration between stakeholders. This work is continued by Clélie Amiot who studies the effects of human chat-bot collaboration in this kind of setting.